How We Fix It
Most spring jobs break down into two types: a torsion spring mounted on a shaft above the door, or a pair of extension springs running along the horizontal tracks. We check which setup you've got, measure the wire gauge and coil length against the door weight, and replace the spring with one rated to match - not just whatever's closest in size. On torsion setups we also check the center bearing plate and cable drums while the tension is off, since those parts wear at the same rate as the spring and a shop that only swaps the coil is setting you up for a second call. Extension spring jobs get new safety cables run through the coil if they're missing, which a lot of original installs from the 80s and 90s never had. We don't re-tension a spring that's already stretched or rusted through - once the coil has lost its temper, it gets replaced, not adjusted. That's the honest limit here: a tired spring is a cheap fix, but we won't sell you a re-tension that'll fail again in a season.
Why This Fails Locally
Housing across the Cary service area runs mostly 1967 to 2006, with the bulk of it built in the 1980s and 90s across the six main residential sections we cover. Springs rated for that era's lighter steel doors are now 20 to 40 years into a part with a working life measured in cycles, not calendar years - and a lot of those original coils have never been touched. Add a cold-moderate climate with real seasonal temperature swings, and the steel contracts and expands enough over the years to fatigue the coil faster than a mild, flat climate would. Houses from the late 90s tend to have slightly heavier insulated doors than the builder-grade doors from the late 60s and 70s, which means the spring sizing on an older home is often wrong for whatever door got swapped in later. That mismatch is one of the more common reasons a spring on an older Cary house fails earlier than its rated cycle count would suggest.
How It Shows Up
The most obvious sign is a door that won't budge, or one that the opener strains against and then stops partway. A visibly gapped torsion spring - a clean break with a finger-width space in the coil - is the clearest tell, and it's usually loud when it happens. Extension springs tend to fail quieter: the door gets heavy to lift by hand, or one side sags lower than the other because only one spring let go. Some owners notice it gradually first - the door closing slower than it used to, or the opener motor working harder and getting warm - before the spring actually snaps. If your door was fine yesterday and today it won't lift past a foot off the floor, that's almost always a spring, not the opener. Either way, don't force it by hand or run the opener against it repeatedly; that's how a cable snaps too, and that's a different job.
What It Costs
We don't post a flat number here because spring jobs vary by door weight, spring type, and whether anything else - cables, drums, bearing plate - needs replacing at the same time, and we'd rather quote your actual door than print a number that doesn't match it. What we can tell you: a single spring swap on a standard door is a same-visit job in most cases, and we price it on the parts and labor for your specific setup, not a guess over the phone. If a cable or drum is worn alongside the spring, we'll say so before we touch anything, not after. Given a median household income of $75,359 and roughly 9,632 owner-occupied houses across the area, we know most calls we get are homeowners weighing a repair against a bigger decision, and we try to give a straight answer on which one makes sense for the door you've got.
Frequently asked questions
How do I know if it's the spring and not the opener?
If the door won't lift more than a foot by hand with the opener disconnected, or you see a visible gap in the coil above the door, it's the spring. An opener problem usually still lets you move the door by hand without much resistance.
Can I just replace one spring if I have two?
You can, but the other spring is the same age and under the same stress, so it's close behind. On torsion pairs especially, we usually recommend doing both so you're not back out here in a few months for the second one.
Why did my spring break in winter?
Cold-moderate winters mean the steel coil goes through more expansion and contraction cycles over a year than it would in a flat, mild climate, and that fatigues an aging spring faster. A coil that's already near the end of its cycle life is more likely to go in colder weather.
Is a spring repair something I should try myself?
We don't recommend it. Torsion springs are under real tension and extension springs can whip if they let go without safety cables. It's a straightforward job for someone who does it daily, but the margin for injury is low.
Related services
Related guides
By Neighborhood
Spring Repair across the Cary area
We also handle spring repair in these Cary-area suburbs.
Book garage door service in Cary
Call now or request a quote - tell us what the door is doing and where you are.

